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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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Report | TexPIRG Education Fund | Transportation

Who Pays for the Road

Many Americans believe – erroneously – that the money they pay in gasoline taxes and other “user fees” covers the cost of building and maintaining our streets and highways. In fact, local roads and bridges are almost always paid for through local property taxes, while the share of the nation’s highway construction and repair bill paid by gas taxes has been dwindling over time. Since 2008, the federal government has diverted $52 billion in general tax revenue to the Highway Trust Fund – more than the nation has spent to subsidize Amtrak in its entire 42-year history.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Report | TexPIRG Education Fund | Budget

Picking Up the Tab

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Report | TexPIRG Education Fund | Transportation

TRANSPORTATION IN TRANSITION

Americans’ transportation habits have changed. The average American drives 7.6 percent fewer miles today than when per-capita driving peaked in 2004.
 

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Report | TexPIRG Education Fund | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual U.S. Public Interest Research Group (PIRG) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | TexPIRG Education Fund | Consumer Protection

Big Credit Bureaus, Big Mistakes

Since the CFPB began collecting complaints about credit reporting in October 2012, the CFPB has recorded more than 10,000 complaints about credit reporting.

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Report | TexPIRG Education Fund

Food Safety Scares 2013

Over the past few years, Americans have grown accustomed to seeing headlines about tainted food being recalled and pulled off store shelves. These high-profile recalls leave many Americans wondering whether enough is being done to reduce the risk of contaminated food and foodborne illness. And they are right to do so—48 million people get sick from eating tainted food each year, and despite significant costs to our economy and Americans’ public health, the number of such illnesses, particularly from Salmonella, has remained stagnant for at least 5 years.1

 

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Report | TexPIRG Education Fund | Higher Ed

Nuevo Informe Identifica los Prestamistas Privados Más Problemáticos para los Estudiantes

Los Estudiantes de el estado de Texas Resuelven Conflictos de Préstamos a Través de la Base de Datos del Consumidor de la CFPB

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