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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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Blog Post | Consumer Tips, COVID-19, Transportation

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19 | Jacob van Cleef

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

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Blog Post | Consumer Tips, COVID-19, Higher Ed

Safe Travel Information for College Students and Parents

As parents and students make trips across the country to return to college, you are probably wondering how to do so safely during the COVID-19 pandemic. This guide will outline some of the safer options.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Fiat Chrysler Settlement Fails to Protect Consumers

While we are glad that Fiat Chrysler is paying something for damaging the health of Americans and deceiving customers, this settlement does not go far enough. It neither ensures these violations of the public trust won’t happen again nor makes consumers whole.

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News Release | TexPIRG | Consumer Protection

New Guide Helps Consumers Get Great Deals on Refurbished Electronics

This holiday season, you can pay even less than you would on Black Friday for electronics, if you buy them used and refurbished. “Fixed for the Holidays” helps consumers purchase used items with confidence -- detailing what to buy, how to know if you are getting a good deal and where to shop.

“Not only can you save 20 percent or more by shopping refurbished, buying used products is better for the environment and cuts waste,” added Bay Scoggin, TexPIRG Director. “It’s a win-win for the person getting the electronics and his or her community.”

Our guide, published at www.TexPIRG.org/feature/usp/fixed-for-the-holidays has tips that help consumers buy refurbished products.

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News Release | TexPIRG | Transportation

CapMetro approves vision plan with electric future

AUSTIN -- Today, the Capital Metropolitan Transportation Authority (CapMetro) Board of Directors voted to approve a vision plan for the future of Austin’s public transportation. The vision plan, part of “Project Connect,” instructs CapMetro staff to begin the process of adding several new transit services, as well as make a plan to electrify all the new routes proposed by the vision plan. Two new routes for high capacity are included in the plan, as well as multiple new routes of "bus rapid transit light", to denote semi-dedicated right of way.

“The plan approved by the CapMetro Board today is a huge win for the public interest, and we applaud the agency for its leadership,” said Bay Scoggin, director of the non-profit advocacy group Texas Public Interest Research Group (TexPIRG). “Austin needs affordable options that connect our communities to jobs, schools, health care and so much more. CapMetro’s move today will help us get out of traffic, and on board with efficient, clean and healthy transportation options.”

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News Release | TexPIRG | Transportation

Advocates Call for DISD to Lead on Electric Buses

Advocates, including electric vehicle, public health, consumer, and environmental groups, are calling for DISD to hold off on such a major investment in diesel, citing the Volkswagen Settlement money as a special opportunity to make an investment in new, cleaner technology. Further, Researchers at TexPIRG Education Fund and Frontier Group say that the potential fuel and maintenance cost savings of $150,000 over each electric bus' lifetime can save the district millions if they are willing to invest now.

 

“We know that DISD is working their tails off to take over for Dallas County Schools, and in light of the opportunities available, we hope DISD will put their best foot forward towards a zero-emissions bus fleet that protects our children’s health, saves the district money, and improves our climate,” says Bay Scoggin, TexPIRG Director.

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News Release | TexPIRG Education Fund | Antibiotics

McDonald’s Leads as Champion for Public Health, Commits to No Longer Serve Beef Raised With Routine Antibiotic Use

Today, McDonald’s released a new policy to restrict medically important antibiotic use in its beef supply chain. The company will monitor antibiotic use in its top ten beef sourcing markets and set reduction targets for medically important antibiotic use by the end of 2020. Principles in the policy include restricting the routine use of the drugs to prevent disease, a practice that the World Health Organization recommends ending because it breeds antibiotic resistant bacteria. As the largest beef purchaser in the United States, McDonald’s new commitment could spark an industry-wide change to help keep antibiotics effective.

“The Golden Arches just set a gold standard for responsible antibiotic use in meat production. We can’t afford to misuse these precious medicines. Otherwise, we lose our ability to treat life-threatening infections,” said Bay Scoggin, TexPIRG Director, “McDonald’s new commitment is a promising step forward that will help preserve antibiotics for the future, and that’s something we should all be happy about.”

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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Blog Post | Consumer Protection

CFPB Adds Consumer Stories to Public Complaint Database | Ed Mierzwinski

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

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News Release | TexPIRG Education Fund

As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from TexPIRG Ed Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

The CFPB opened its doors on July 21, 2011, one year after President Barack Obama signed the Dodd-Frank Wall Street Reform and Consumer Protection Act. Typically referred to as “Dodd-Frank” or “Wall Street Reform,” this law created the CFPB in the aftermath of the 2008 economic crash caused, in large part, by the financial industry’s malfeasance. The CFPB became the United States’ first federal agency dedicated to protecting consumers from financial shenanigans.

News Release | TexPIRG Education Fund

The Metropolitan Transit Authority of Harris County (METRO) staff announced last week a proposal to transition their transit fleet to zero-emission vehicles. This announcement came as part of METRO’s new electric bus initiative, which will add 10 new zero-emission electric buses and 10 electric cutaway buses to their fleet starting in spring of next year.

Blog Post

How the pandemic has worsened the medical debt crisis

News Release | US PIRG

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

Report | US PIRG Education Fund

The Chain Reaction VI report and scorecard ranks America’s top restaurant chains on their policies relating to antibiotic use in their beef supply chains. 

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