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News Release | U.S. PIRG Education Fund | Consumer Tips

Post-Ida Tips: Don’t compound tragedy by getting scammed, or poisoned by a generator

After making landfall in Louisiana on Sunday, Hurricane Ida tore a path of destruction from the Gulf Coast all the way to New York and New Jersey. With billions of dollars in damage from flooding, wind and tornadoes, far too many people must make insurance claims, repairs and begin rebuilding.

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Blog Post | Consumer Tips

If you were hit by Ida, here's how to avoid scams, injuries, price-gouging | Teresa Murray

Here are some tips to avoid scams and stay safe in the days and weeks ahead.

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Blog Post | Consumer Tips

What to know about Amazon’s new A-to-z claims process

Amazon’s new policy comes at a time when courts have been asked the question who is responsible for defective products when they are bought from an online platform that is acting as the go-between for the seller and the purchaser. 

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News Release | US PIRG | Consumer Tips, Consumer Protection

Consumer tips: What families should know about child tax credit payments that start July 15

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

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News Release | US PIRG Education Fund | Consumer Tips

Statement: Battle against robocalls enters new era June 30

 Starting Wednesday, Americans can expect to receive fewer annoying, illegal robocalls. That’s the deadline the Federal Communications Commission (FCC) imposed on most phone providers nationwide to install Caller ID verification to confirm whether calls on their network are actually coming from the number on display.

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News Release | US PIRG | Consumer Protection

Statement: Safe Sleep Act passes House, awaits vote in Senate

In an effort to protect infants from unsafe consumer products, the U.S. House of Representatives on Wednesday passed the Safe Sleep for Babies Act of 2021.

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News Release | U.S. PIRG | Solid Waste

Statement: Target’s new plastic packaging goal is a step in the right direction

The Fortune 50 retailer Target announced a new goal Tuesday to reduce its use of virgin plastic 20 percent by 2025 across its own brand frequency products. It is part of a new sustainability strategy called Target Forward and covers such key categories as household cleaning, personal care and beauty.

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News Release | TexPIRG Education Fund | Consumer Protection

New report: the hidden costs of peer-to-peer payment apps

Consumer complaints about peer-to-peer (P2P) payment apps such as PayPal, Venmo and Square have surged during the pandemic year. In April, there were 970 digital wallet complaints — almost double the previous monthly high from July 2020. Texas PIRG Education Fund analyzed this growing problem for Virtual Wallets, Real Complaints, a new analysis of the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database.

“People use peer-to-peer apps for convenience but there’s nothing more inconvenient than having your money inaccessible -- or even worse, going to the wrong person,” said TexPIRG Education Fund Director. “We’re seeing as more people turn to payment apps, more people are getting burned by related problems, including scams and fraud. And, more people are experiencing problems bad enough that they’ll go to a government website to register their complaints. It’s time for the CFPB to force the payment apps to provide better customer service.”

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Report | COVID-19

Hospital Repair Restrictions

Our report on how manufacturers restrict repair for devices in hospitals, and how that impacts patient care. The report includes a survey of 222 medical device repair professionals, which highlights how widespread these issues are in hospitals, even during the pandemic. 

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Report | TexPIRG Education Fund | COVID-19

Safe, Healthy Elections During COVID-19

TexPIRG Education Fund surveyed 24 county clerks and election administrators to understand how they are preparing for the primary runoff election during COVID-19

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Report | U.S. PIRG Education Fund | COVID-19

Putting Consumers First

U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that  CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.

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Report | U.S. PIRG Education Fund | Higher Ed

Automatic textbooks billing: an offer students can't refuse?

New report says deals with publishers could make college textbooks more expensive

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Report | TexPIRG Education Fund | Democracy

Following the Money 2019

Citizens’ ability to understand how their tax dollars are spent is fundamental to democracy. Budget and spending transparency holds government officials accountable for making smart decisions, checks corruption, and provides citizens an opportunity to affect how government dollars are spent.

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Blog Post | Solid Waste

Our environment pays the price for plastic, and so do consumers

It’s the plastics industry’s worst-kept secret: a huge percentage of their products are designed to be used once then thrown away -- and yet it’s us, the consumers, who are left to pay for the cleanup.

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Blog Post | Consumer Tips

In the path of Hurricane Ida? You can take steps to protect your finances now | Teresa Murray

Hurricane Ida is projected to make landfall in Louisana late Sunday. Residents can start thinking now about how to protect themselves from opportunists and scam artists.

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Blog Post | Consumer Tips

T-Mobile Data Breach: Tips to protect yourself | Teresa Murray

The hackers say they have personal data on 100 million people. Long before this breach, you should have assumed some or all of your personal information was compromised

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Blog Post

Another longtail of COVID-19: medical debt | Patricia Kelmar

How the pandemic has worsened the medical debt crisis

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Blog Post | Antibiotics

Wendy's takes action to stop antibiotic overuse | Matt Wellington

Wendy's, the third largest burger chain in the country, committed to prohibiting the routine use of medically important antibotics in its meat supply chains by the end of 2030. 

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Blog Post

The Texas Department of Transportation is requesting public comment about their proposed expansion of Interestate 35 through downtown Austin. We don't think the project is a good idea; that's why we highlighted it in our annual Highway Boondoggle report. Here's what we had to say on the record to TxDOT about the plan. 

News Release | U.S. PIRG Education Fund

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

News Release | TexPIRG Education Fund

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls, even though most of those businesses were required to do so by June. The stakes get higher Sept. 28, when phone providers are required to block calls from companies that haven’t at least reported their status to the FCC.

Report | U.S. PIRG Education Fund

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

Blog Post

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

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