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Blog Post | Consumer Protection

Resources I used to prepare my advance directive | Mike Litt

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

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Blog Post | Consumer Tips

How to spot fake online reviews | Hannah Rhodes

With the overwhelming number of reviews found both on website listings and social media, we pulled together the best tips to spot fake reviews when shopping online.

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News Release | US PIRG Education Fund | Consumer Tips

Consumer guide: tips to help consumers avoid cars damaged by flood water

The current shortage of used cars on the market -- and correlated increased prices -- could make consumers more desperate and vulnerable to falling for a bad deal.

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News Release | TexPIRG Education Fund | Consumer Protection

Report: Getting off the hook of a predatory tow in Texas

 

Every year, millions of Americans have their cars towed without their consent from a private property or public street. While getting towed is a justified consequence of parking in the wrong place or for too long, most states don’t offer drivers the decency of basic consumer protections such as access to their wallets or medicine, or maximum rates for towing and storage. And that doesn’t even take into consideration those times when drivers believe they’re towed improperly.

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Blog Post | Transportation

Houston METRO Takes the Lead on Electric Buses | Bay Scoggin

On Thursday, METRO announced that it would add 20 new zero-emission electric buses and 10 electric cutaway shuttles to their fleet starting in spring of next year. This announcement came as part of METRO’s newly proposed goal of transitioning their entire fleet to zero-emission vehicles by 2030. 

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News Release | TexPIRG Education Fund | Transportation

Austin approves contract to acquire nearly 200 new electric buses

 

The Capital Metropolitan Transportation Authority’s (CapMetro) board of directors approved a new contract on Wednesday to purchase 197 new electric buses over the next five years for Austin’s public fleets, one of the largest electric vehicle purchases ever made in the United States. 

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News Release | U.S. PIRG Education Fund | Consumer Tips

STATEMENT: Boppy Co. recalls more than 3 million newborn loungers after eight babies died

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

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News Release | TexPIRG Education Fund | Consumer Protection

Report: Only one-third of largest phone companies have completely adopted anti-robocall technology

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls, even though most of those businesses were required to do so by June. The stakes get higher Sept. 28, when phone providers are required to block calls from companies that haven’t at least reported their status to the FCC.

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News Release | U.S. PIRG Education Fund | Consumer Tips

Post-Ida Tips: Don’t compound tragedy by getting scammed, or poisoned by a generator

After making landfall in Louisiana on Sunday, Hurricane Ida tore a path of destruction from the Gulf Coast all the way to New York and New Jersey. With billions of dollars in damage from flooding, wind and tornadoes, far too many people must make insurance claims, repairs and begin rebuilding.

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News Release | TexPIRG Education Fund | Transportation

METRO adopts goal for all-electric public transit over the next decade

The Metropolitan Transit Authority of Harris County (METRO) approved a goal on Thursday to transition the urban area’s entire public transit fleet to zero-emission vehicles by 2030. This announcement came as part of METRO’s Climate Action Plan, which will start by adding 20 new zero-emission electric buses to their fleet starting in spring of next year. Board Member Chris Hollins will oversee the development and implementation of the new electric bus program.

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Report | U.S. PIRG Education Fund

Blueprint for America

Americans agree: Our nation’s infrastructure needs work. This report provides the blueprint that should form the basis of an infrastructure plan that will make America stronger today and lay the foundation for a brighter future. 

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Report | COVID-19

NURSING HOME SAFETY DURING COVID: PPE SHORTAGES

Thousands of nursing homes nationwide are dealing with horrific shortages of masks, gowns and other items they need to protect residents, workers and the broader community from COVID-19. And seven months into this pandemic, the shortages have actually become much worse.

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Report | COVID-19

Hospital Repair Restrictions

Our report on how manufacturers restrict repair for devices in hospitals, and how that impacts patient care. The report includes a survey of 222 medical device repair professionals, which highlights how widespread these issues are in hospitals, even during the pandemic. 

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Report | TexPIRG Education Fund | COVID-19

Safe, Healthy Elections During COVID-19

TexPIRG Education Fund surveyed 24 county clerks and election administrators to understand how they are preparing for the primary runoff election during COVID-19

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Report | U.S. PIRG Education Fund | COVID-19

Putting Consumers First

U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that  CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.

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Blog Post | Solid Waste

Channel your inner Woodsy Owl, the original zero-waste influencer | Mike Litt

Celebrating my favorite government mascot’s 50th birthday by sharing the zero-waste tips I have made a part of my life.

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Blog Post

Apple* and John Deere* shareholders file resolutions questioning their anti-repair stances | Nathan Proctor

Shareholders press these leading Right to Repair opponents to explain themselves as regulatory pressure mounts 

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Blog Post | Consumer Tips

18 tips to reduce robocalls and protect yourself from scams | Teresa Murray

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

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Blog Post | Consumer Tips

Make the ringing stop: The FCC is finally fighting back against robocalls | Teresa Murray

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

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Report | TexPIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

News Release | U.S. PIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

News Release | TexPIRG Education Fund

AUSTIN– With the bipartisan infrastructure bill now signed into law,  TexPIRG Education Fund and Environment Texas Research & Policy Center released a new toolkit for parents and community leaders on Tuesday on how to get the lead out of schools’ drinking water. The infrastructure bill includes $200 million for schools to conduct lead reduction efforts.

News Release | U.S. PIRG Education Fund

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

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