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Blog Post | Consumer Tips

How do I prevent my pipes from freezing? | Lauren Banister

Our pipes are freezing in the current weather. Here are some ways to avoid frozen pipes, and some tips on what to do if they do freeze.

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Blog Post | Consumer Tips

Victims of Texas storm: Here are tips to keep yourself, your pets, your home and your finances safe | Teresa Murray

Here are some tips to help consumers protect themselves during and after a disaster, including how to spot possible opportunists, bad deals and con-artists.

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Blog Post | Solid Waste

Brooke Roberts-Islam: a challenge to reducing fashion waste comes from ordering and producing ‘high volumes’ of clothing | Olivia Sullivan

We hear from the fashion industry expert and journalist on tech solutions to clothing overstock problems and how policy can drive industry change.

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Blog Post | Consumer Tips

National Consumer Protection Week 2021 | Teresa Murray

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

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Blog Post | Consumer Tips, COVID-19, Public Health

After 20 people die and dozens become ill, FDA finally flags hand sanitizer from Mexico | Teresa Murray

Consumers still at risk for harmful over-the-counter drug products of all types because of soft federal regulations.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer complaints of COVID-19 fraud surpass 15,000

Scammers and other bad actors are trying to take advantage of Americans’ heightened fears around the novel coronavirus (COVID-19) pandemic, and fraud complaints are soaring. Consumer complaints to the Federal Trade Commission (FTC) related to the virus surpassed 15,000 Thursday.

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News Release | TexPIRG Education Fund | Consumer Protection

9 Texas legislators demand Amazon, other online marketplaces end coronavirus price gouging

A bipartisan group of nine Texas legislators are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 346 legislators representing 45 states, joined TexPIRG Education Fund in sending a letter Tuesday urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general sent a similar letter to the same companies.

“We believe you have an ethical obligation and patriotic duty to help your fellow citizens in this time of need by doing everything in your power to stop price gouging in real-time,” the letter reads, in part.

Since the beginning of the outbreak, the cost of critical health supplies has spiked dramatically on online platforms. An analysis last month from the U.S. PIRG Education Fund found that existing monitoring on Amazon’s platform was not preventing significant price hikes. In particular, the cost of most hand sanitizers and masks rose at least 50 percent higher than the 90-day average. Since then, more than 335,000 Americans have signed PIRG’s petition calling on Amazon to protect consumers from price gouging.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Here’s how to address bill payment challenges during COVID-19

The novel coronavirus (COVID-19) pandemic has left many Americans wondering how they’re going to pay their monthly bills. U.S. PIRG Education Fund new advice on how to negotiate with banks, utilities delaying payments, waiving of overdraft fees and other ways to stay financially secure.

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News Release | TexPIRG Education Fund | Consumer Protection

Attorneys general demand online marketplaces end coronavirus price gouging

Texas Attorney General Ken Paxton did not join in the call to the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. A bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), sent a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

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Report | TexPIRG Education Fund and Frontier Group | Budget

Following the Money 2017: Special Districts

Citizens’ ability to understand how their tax dollars are spent is fundamental to democracy. Budget and spending transparency holds government officials accountable for making smart decisions, checks corruption, and provides citizens an opportunity to affect how government dollars are spent.

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Report | TexPIRG Education Fund | Democracy

Following the Money

Citizens’ ability to understand how their tax dollars are spent is fundamental to democracy. Budget and spending transparency, holds government officials accountable for making smart decisions, checks corruption, and provides citizens with an opportunity to affect how government dollars are spent. “Special districts” are a type of government agency that exist outside of traditional forms of general purpose local or state governments, and serve key governmental functions such as public transit or housing.

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Report | TexPIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Report | Budget

Following the Money 2016

Texas Comptroller Glenn Hegar scores receives an "A-" in this year's annual report on online transparency. Texas' high score is due, in part, to recent State innovations implemented by Comptroller Hegar. 

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Report | TexPIRG Education Fund | Transportation

Highway Boondoggles 2

Twelve proposed highway projects across the country – slated to cost at least $24 billion – exemplify the need for a fresh approach to transportation spending. These projects, some originally proposed decades ago, are either intended to address problems that do not exist or have serious negative impacts on surrounding communities that undercut their value.

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Blog Post | Consumer Tips, COVID-19

Gift cards are a popular holiday purchase, but be careful this year | Teresa Murray

COVID-19 could push more stores and restaurants out of business soon

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Blog Post | COVID-19

Number of people living on the streets could triple in the months ahead | Jacob van Cleef

Eviction moratoriums, unemployment benefits, student loan repayment reprieves are ending, homeless shelters aren't a good option and there's no more relief in sight.

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Blog Post | Consumer Tips, COVID-19

COVID-19 vaccines, tests and treatments are peddled in new scams | Teresa Murray

Con-artists are preying on people's fear of infection or desperation for money

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Blog Post | Consumer Tips, COVID-19, Public Health

20 Questions to Ask Your Nursing Home during COVID | Teresa Murray

Whether you have a loved one currently in a nursing home or rehabilitation facility, or whether you’re shopping for one, you should arm yourself with a list of questions to gauge how safe the environment is. Here’s a guide to those questions, and the answers you should expect.

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Blog Post

California is uncovering secret ingredients in cosmetics

The FDA allows cosmetic companies to hide toxic fragrance ingredients from consumers. But this fall, California passed a landmark bill to change this.

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News Release | US PIRG

In an effort to protect infants from unsafe consumer products, the U.S. House of Representatives on Wednesday passed the Safe Sleep for Babies Act of 2021.

News Release | U.S. PIRG

The Fortune 50 retailer Target announced a new goal Tuesday to reduce its use of virgin plastic 20 percent by 2025 across its own brand frequency products. It is part of a new sustainability strategy called Target Forward and covers such key categories as household cleaning, personal care and beauty.

News Release | TexPIRG Education Fund

Consumer complaints about peer-to-peer (P2P) payment apps such as PayPal, Venmo and Square have surged during the pandemic year. In April, there were 970 digital wallet complaints — almost double the previous monthly high from July 2020. Texas PIRG Education Fund analyzed this growing problem for Virtual Wallets, Real Complaints, a new analysis of the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database.

“People use peer-to-peer apps for convenience but there’s nothing more inconvenient than having your money inaccessible -- or even worse, going to the wrong person,” said TexPIRG Education Fund Director. “We’re seeing as more people turn to payment apps, more people are getting burned by related problems, including scams and fraud. And, more people are experiencing problems bad enough that they’ll go to a government website to register their complaints. It’s time for the CFPB to force the payment apps to provide better customer service.”

Blog Post

In light of some of these newer cons, here is actionable information to help you avoid the aggravation, time and financial losses that come with sophisticated scams.

News Release | US PIRG

Beech-Nut will stop selling all single grain rice cereal after Alaska state officials discovered high arsenic levels during routing sampling, the U.S. Food & Drug Administration (FDA) said in a statement released Tuesday.

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