Avoiding mistakes when buying a car

Purchasing an automobile often presents an intimidating set of mechanical, financial, and legal issues. Unscrupulous dealers take advantage of uninformed consumers by using several new and old techniques. At best, a consumer may end up paying more than they expected. At worst, dealer fraud can end in repossession and a negative credit history.

Whether new or used, owning a car can easily become a thousand-dollar headache. Fortunately, an ounce of prevention is worth a pound of cure—these tips will help you to avoid the major pitfalls.

New and Used Car Purchases: 

  1. Shop around for financing before you buy, because credit unions and banks usually offer much better rates than dealerships. Financing through the dealership also gives unscrupulous dealers an opportunity to run one of many financing scams.1
  2. Get a fair price. Kelly Blue Book (KBB) and the National Automobile Dealers Association (NADA) guidebook both offer online editions of vehicle pricing, by year, make, model, and condition. Check your local library or bookstore for the print editions of these well-known guidebooks.
  3. Shop around for the best warranty. If the car is used, call the manufacturer to find out if it is still under warranty, and if that warranty is transferable to a new owner.
  4. Check for recall and service bulletins online at the National Highway Traffic Safety Administration (NHTSA) and Center for Auto Safety (CAS). You may also find out about recalls and bulletins by writing down the VIN number and calling the customer service number for the manufacturer of the vehicle you plan to purchase.

Used Car Purchases:

  1. Find out the condition of the vehicle. You can purchase a vehicle history report through a National Motor Vehicle Title Information System approved vendor, or check to see if there is a free service through your bank or credit union. Do not buy the vehicle if you find a record of serious damage, an existing lien, or if the title is identified as salvage, junk, rebuilt, or flooded. Have a mechanic check out the vehicle. Many mechanic shops offer this service for around $100. 
  2. Make sure the seller signs a document showing the purchase price, date, name of the seller, and the year, make, and model of the vehicle—the title document itself may be sufficient for a private-seller transaction.
  3. Make sure the title transfers properly. Check with your local department of motor vehicles for the rules. Many AAA offices have a vehicle registration service and can assist with the title transfer.

Problems After the Sale is Complete:

  1. Don't get scammed by the dealer on repairs. Some unscrupulous dealers repeatedly sell the same defective car, knowing that the buyer is likely to spend more money at the dealership for ineffective repairs. The buyer may spend so much on repairs that they are unable to make payments, giving the dealer the opportunity to repossess the car and run the same scam again.2  If you experience mechanical problems soon after the purchase, comparison shop before taking it back to the dealer. Pay with your credit card, so you will be able to withhold payment through your credit card company in the event there is a problem with the repairs.
  2. Know the “lemon law” for your state. Some state lemon laws hold dealers responsible for sale of defective vehicles, while others don't. The Center for Auto Safety has an online guide to state lemon laws.
 
Sources:
  1. For details on financing scams: Consumers for Auto Reliability and Safety (CARS) http://www.carconsumers.org/usedcarbuyingtips.htm
  2. Ibid.
 

Issue updates

News Release | TexPIRG Education Fund | Consumer Protection

Attorneys general demand online marketplaces end coronavirus price gouging

Texas Attorney General Ken Paxton did not join in the call to the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. A bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), sent a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

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Updated Student Resources during COVID-19 Pandemic | Lauren Banister

As the second week of spring break begins, I wanted to update the student resources I sent last week and give you some ways to help others during this unprecedented moment. 

As you know, on March 30th, all classes will resume online and students who live on campus are asked to move out throughout this week. 

Here are a few resources to turn to if you need them:

> Keep Reading
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The spread of coronavirus across the country is a serious threat to our health and financial security. We here at TexPIRG are working from home and wishing everyone health, calm, and plenty of hand-washing.

During this time, we must ensure that consumers are protected from those who would take advantage of the pandemic situation and that everyone has access to what they need to stay healthy and prevent the spread of this disease. 

The changes occurring to our daily lives and the whole country is overwhelming. We’ll get through it by working together, so we wanted to offer some information on what TexPIRG is working on.

> Keep Reading
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Student resources during COVID-19 | Lauren Banister

As we enter spring break, I wanted to share some important resources as our campuses transition to online classes. 

This change to our daily lives - and the whole country - may feel overwhelming. We’ll get through it together and so we wanted to offer some information for students who may be especially struggling to adjust to this major transition. 

As you are most likely aware, UT Austin has extended it’s spring break an additional week and will resume classes on March 30th. 

TexPIRG is happy to provide the following resources for students during this time.

> Keep Reading

Pages

News Release | TexPIRG Education Fund | Consumer Protection

Attorneys general demand online marketplaces end coronavirus price gouging

Texas Attorney General Ken Paxton did not join in the call to the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. A bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), sent a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

> Keep Reading
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News Release | TexPIRG Education Fund | Consumer Protection

New investigation: Supermarkets failing to warn public about food recalls

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A new report finds that most grocery stores -- which should be some of the best sources for consumers to learn about recalls -- don’t make it easy for consumers to find. TexPIRG Education Fund’s Food Recall Failure: Will your supermarket warn you about hazardous food? scorecard gave a failing grade to 84 percent of the nation’s 26 largest supermarket chains. Chains receiving a failing grade include HEB,and Whole Foods. Shoppers can search for their grocery store on the organization’s website.

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Report | TexPIRG Education Fund | Consumer Protection

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> Keep Reading
Report | TexPIRG Education Fund | Consumer Protection

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Report | TexPIRG | Consumer Protection

Fixed for the Holidays

Why Shop Refurbished?

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Trouble in Toyland 2017

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> Keep Reading

Pages

Blog Post | Consumer Protection

Updated Student Resources during COVID-19 Pandemic | Lauren Banister

As the second week of spring break begins, I wanted to update the student resources I sent last week and give you some ways to help others during this unprecedented moment. 

As you know, on March 30th, all classes will resume online and students who live on campus are asked to move out throughout this week. 

Here are a few resources to turn to if you need them:

> Keep Reading
Blog Post | Consumer Protection

Here’s how we’re protecting consumers amid the pandemic | Bay Scoggin

The spread of coronavirus across the country is a serious threat to our health and financial security. We here at TexPIRG are working from home and wishing everyone health, calm, and plenty of hand-washing.

During this time, we must ensure that consumers are protected from those who would take advantage of the pandemic situation and that everyone has access to what they need to stay healthy and prevent the spread of this disease. 

The changes occurring to our daily lives and the whole country is overwhelming. We’ll get through it by working together, so we wanted to offer some information on what TexPIRG is working on.

> Keep Reading
Blog Post | Consumer Protection

Student resources during COVID-19 | Lauren Banister

As we enter spring break, I wanted to share some important resources as our campuses transition to online classes. 

This change to our daily lives - and the whole country - may feel overwhelming. We’ll get through it together and so we wanted to offer some information for students who may be especially struggling to adjust to this major transition. 

As you are most likely aware, UT Austin has extended it’s spring break an additional week and will resume classes on March 30th. 

TexPIRG is happy to provide the following resources for students during this time.

> Keep Reading
Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> Keep Reading
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Consumer Tips and FAQ about the Equifax Breach | Mike Litt

Hackers gained access to the personal data of over 145 million Americans in the Equifax breach. Here are some recommended actions consumers can take to protect themselves and answers to frequently asked questions.

> Keep Reading

Pages

News Release | TexPIRG Education Fund

Texas Attorney General Ken Paxton did not join in the call to the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. A bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), sent a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

Blog Post

As the second week of spring break begins, I wanted to update the student resources I sent last week and give you some ways to help others during this unprecedented moment. 

As you know, on March 30th, all classes will resume online and students who live on campus are asked to move out throughout this week. 

Here are a few resources to turn to if you need them:

Blog Post

The spread of coronavirus across the country is a serious threat to our health and financial security. We here at TexPIRG are working from home and wishing everyone health, calm, and plenty of hand-washing.

During this time, we must ensure that consumers are protected from those who would take advantage of the pandemic situation and that everyone has access to what they need to stay healthy and prevent the spread of this disease. 

The changes occurring to our daily lives and the whole country is overwhelming. We’ll get through it by working together, so we wanted to offer some information on what TexPIRG is working on.

Blog Post

As we enter spring break, I wanted to share some important resources as our campuses transition to online classes. 

This change to our daily lives - and the whole country - may feel overwhelming. We’ll get through it together and so we wanted to offer some information for students who may be especially struggling to adjust to this major transition. 

As you are most likely aware, UT Austin has extended it’s spring break an additional week and will resume classes on March 30th. 

TexPIRG is happy to provide the following resources for students during this time.

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