Consumer Tips

How to freeze your credit files by phone or online

by Teresa Murray, Consumer Watchdog

March 2, 2021

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

How to get your stimulus payments when you file your tax return

by Teresa Murray, Consumer Watchdog

March 3, 2021

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. 

If you haven’t received anything yet and believe you should have, don’t fret. You will be able to recoup your money when you file your income tax return in the weeks ahead.

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes

by Teresa Murray, Consumer Watchdog

March 2, 2021

Some of your worst fraud nightmares can be prevented in about 20 minutes. That’s roughly how long it takes total to freeze your credit files with the three major credit bureaus -- Equifax, TransUnion and Experian. A credit freeze, also called a security freeze, prevents most entities from seeing your information in the credit bureaus’ databases.  

Here's how to report illegal robocalls, Do Not Call violations in all 50 states

March 4, 2021

by Jacob van Cleef, Consumer Watchdog Associate

Illegal robocalls and unwanted telemarketing calls can be annoying. If you want these calls to stop, you can take steps that could lead to consequences for offenders, including possible fines.

Should I be dripping my faucets?

By | Lauren Banister
Democracy Associate

We have been hearing for days about the need to drip faucets to keep our pipes from freezing. But now the message has changed. With slightly higher temperatures and a water supply crisis brewing across the state, the most important task at hand is to conserve as much water as possible. Hospitals and emergency services are relying on us. Here are the best tips we can find to help keep your pipes from freezing while conserving as much water as possible.

Why do I have a water boil notice? What does it mean?

By | Lauren Banister
Democracy Associate

Cities across Texas are posting water boil notices left and right as water pressure falls across the state. Here are some resources on how to make sure your water is safe, why our water is unsafe right now, and how we can pull together to get through.

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