Consumer Tips

Did your auto insurance company refund you enough for driving less this year?

By | Jacob van Cleef
Consumer Watchdog, Associate

State-by-state analysis shows companies financially benefited from fewer claims but barely compensated customers

Gift cards are a popular holiday purchase, but be careful this year

Gift cards are among the most requested and most purchased holiday presents year after year. But 2020 might be the year to reconsider buying a card from just any company.

COVID-19 could push more stores and restaurants out of business soon

Con-artists are preying on people's fear of infection or desperation for money

20 Questions to Ask Your Nursing Home during COVID

Mary Houston’s dad has been in a nursing home for three years. It was a stressful decision to move him from the Cleveland-area home where he lived alone, but the family knew it was the best option. Bill Prebel suffers from Parkinson’s disease and had fallen more than 100 times in one year.

20 Questions to Ask Your Nursing Home during COVID

By | Teresa Murray
Consumer Watchdog

Whether you have a loved one currently in a nursing home or rehabilitation facility, or whether you’re shopping for one, you should arm yourself with a list of questions to gauge how safe the environment is. Here’s a guide to those questions, and the answers you should expect.

Responding to the crisis

The COVID-19 pandemic poses an unprecedented challenge for our country, threatening our health, wellbeing and democracy. Now more than ever, we need to work together to ensure that our government has a coordinated, strategic response to safeguard the public’s health, protect consumers from emerging dangers and ensure people can still participate fully in our democracy.

With Election Day coming up, here's a tip guide for what to do before you go to vote, what to take with you and how to stay safe while you’re at your polling place.

Why can I still buy toxic hand sanitizer?

By | Teresa Murray
Consumer Watchdog

The FDA doesn’t have the authority to stop retailers from selling dangerous over-the-counter products such as toxic hand sanitizer. Our safety system is broken, and we need to fix it. 

Tenant protections from eviction and utility cutoffs vary by state

By | Jacob van Cleef
Consumer Watchdog, Associate

The CDC implemented the eviction freeze on Sept. 4 to reduce the number of people on the streets who could get infected with and spread the COVID-19 virus. Landlords and other groups filed lawsuits attempting to strike down the halt on evictions, so the future of the policy remains uncertain.

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